Back of House Employee
- Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
- Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
- Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
- Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
- Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.
- Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
- Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
- Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
- Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
- Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
- Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
- Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Many people ask the question "What Makes Brenz different?" To be honest, the answer is quite simple. Passion. A passion for quality, creativity, customer service, and catering. Our goal is to provide a unique product and experience to make your family meal or office event an overwhelming success.
Ingredients:
When you order a Brenz pizza, we want to give you a memorable experience. That’s why we make sure the quality of all our individual ingredients contribute to an unforgettable finished product. We always use fresh produce, artisan aged cheeses and top-quality sausage and pepperoni from a family-owned Columbus, Ohio business. Sourcing selectively from all over the country helps us achieve one thing - a pizza you’ll never forget.
Experience:
We know how hard it is to enjoy your event when your mind is spinning with the details of catering organization. That’s why our team of catering experts is here to lend their expertise. Let us seamlessly guide you through the process of selecting the perfect menu options, accommodating any preferences or special requests, and organizing the perfect event. With timely delivery and careful setup, we’re here to handle all the details so you can focus on enjoying the occasion and making great memories with your guests.
Examples:
For over a decade, Brenz has catered multiple orders every day. Whether you’re feeding 10 people or 1000, we’ve developed blueprints to make your event a seamless, worry-free success. Let us do the heavy lifting! Our goal is to make your life easier when it comes to coordinating all of the logistics of your order. Our catering experts are here to guide you through the process and make everything as simple as possible for you.
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